Let’s talk about a literacy friendly approach in healthcare

Aim of the course:

To become literacy aware and respond sensitively to unmet literacy needs in the health care setting.

Who the course is for:

Health and social care professionals.  

 About the course 

  • It will take you about 40 minutes to do the course.    

  • This course does not save your progress or answers. We recommend you do the course in one sitting.  

  • The course might work differently on a computer, tablet or smartphone. 

The course looks at:

  1. What is a literacy friendly approach in healthcare

  2. Tips for using a literacy friendly approach 

  3. Resources and next steps  

At the end of this course, you will:

  • be aware of health literacy needs and organisational barriers. 

  • know how to use a literacy friendly approach.

  • understand a universal precautions approach.

  • learn about practical tips such as responding sensitively, using plain language and checking for understanding.

Let’s talk about a literacy friendly approach in healthcare